For the purpose of these terms and conditions (T & Cs) Fiona MacKay Photography will be referred to as the “COMPANY” , FionaMacKayPhotography.com will be referred to as “THE SITE” and you as the purchaser will be referred to as the “PURCHASER” and any person who accesses the site purchaser or not will be referred to as “YOU”. Fiona MacKay Photography can be contacted by telephone 07970 369298.
Terms of Use
By clicking the “I Accept” button, “YOU” agree to be bound by the terms of this legal agreement between “YOU” and Fiona MacKay Photography which sets out the terms and conditions (T & C’s”) relating to the use of the service provided via “THE SITE” may contain links to other third party sites. YOU acknowledge and agree that a) the “COMPANY” has no control over third party sites which “YOU” link to through the site or via links to the site; b) we are not responsible for the availability of such third party sites; c) we do not endorse and are not responsible or liable for any content, advertising , products or other materials on or available from such third party sites; and d)we are not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such third party sites.
The “COMPANY” makes all reasonable efforts to ensure the accuracy of the information contained within the site, however the “COMPANY” accepts no liability for any inaccuracies or mistakes that may arise and the “PURCHASER” will have no claim against the “COMPANY” in respect of these or their effect. The “COMPANY” will correct any inaccuracies should they arise as soon as this is brought to its attention. Please direct any corrections or observations to Contact Us.
The “COMPANY” reserves the right to cancel or decline any order from any person or business in any jurisdiction.
The “PURCHASER” or any person accessing the site will acknowledge that all information, imagery, copyrights, designs, products, propriety information rights and any other information displayed on the site is solely the property of the “COMPANY” and belong to and be the absolute property of us automatically and without further formality on their coming into existence.
Acceptance
The order shall be concluded only when the “COMPANY’S” on screen Acknowledgment or order is sent and your payment by Paypal or any other acceptable means of financial transaction has been authorised or cleared.
Products
The products contained within “THE SITE” may differ slightly in colour from the way they are represented from one computer monitor to another. What a customer may see on screen represents the colour “YOU” should expect to receive but can only be used as a guide not an exact representation.
Pricing
All prices are displayed on the site and are inclusive of delivery and local taxes, but exclude customs chargers incurred when delivery is to an address outside the United Kingdom. All prices are quoted in pounds sterling. In the event a typographical or human error in relation to prices and sizes the “COMPANY” has the right to cancel orders and can accept no liability whatsoever.
Payment
Payment of goods can be transacted by credit card via Paypal.
Delivery
Once payment has been received by way of cleared funds “PURCHASERS” should allow up to 10 days for delivery and will be dispatched on an overnight basis with the “COMPANY’S” preferred distribution partners, however other forms of delivery are available at an extra cost to the “PURCHASER” for example before 9 AM , AM delivery etc. If in the unlikely event the product arrives damaged the “PURCHASER” must notify the “COMPANY” immediately or at the latest within 2 days of receipt of the product so the “COMPANY” can adhere to its insurance policy with its preferred delivery partners.
Returns and Refunds
Products are made to order and the “COMPANY” cannot offer a money back guarantee, however if a customer is not entirely satisfied with the product they should inform the “COMPANY” within 7 working days and return the item appropriately packaged within 14 days of receipt of the product and the product can be replaced with a product of equal value. Please note we will not accept returns without prior agreement and will only accept returns due to damaged goods logged upon receipt and informed to the couriers. When you return a Product to us we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, we will refund the price of the Product in full, not including postage costs. However, you will be responsible for the cost of returning the item to us. We will usually refund any money received from you using the same method originally used by you to pay for your purchase. If YOU need to return a product please Contact us.
Complaints
In the event that the “COMPANY” fail to meet the high standards of customer service, please do not hesitate to contact the “COMPANY” directly, form our Contact page. Whatever the circumstances the “COMPANY” will endeavour to make every effort to meet your expectations and retain you’re much valued custom.
Statutory Rights
Nothing contained within these T & Cs affects or will affect the statutory rights of the “PURCHASER” or the recipient in relation to the quality, fitness or description of the goods supplied.
Copyright
All website design, text, graphic and designs of the prints and or products within the site are under strict copyright © Fiona MacKay Photography. You may not modify or replicate any item in any way without written permission.
You are not permitted to copy (whether by printing off onto paper, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or otherwise use any of the material or pictures contained in this website.
Data Protection & Privacy
The “COMPANY” value its customers privacy and works on a non-disclosure basis and does not pass on client information to third parties, other then those required to fulfil an order and delivery of purchased products and services. In order for the “COMPANY” to process an order we have to collect your name, address, e-mail address, telephone number (s). The “COMPANY” also constantly monitor traffic patterns so we can constantly improve our website however if “YOU” would prefer not to receive information from the “COMPANY” on promotions please Contact us.
These “T & Cs” shall be governed, construed and shall take effect in accordance with the laws of England and Wales and be subject to the jurisdiction of the English courts. If any of these “T & Cs” are ineffective in any reason, the remainder of them shall form the T & Cs binding “YOU” and the “COMPANY”. Any failure by the “COMPANY” to enforce at any time any of these “T & Cs” this shall not be construed as or deemed to be a wavier by the “COMPANY” of its rights under this agreement nor shall failure in any way affect the validity of the whole or any part of these “T & Cs” and the “COMPANY’S” right to take subsequent action shall not be prejudiced by such failure.